More information?
Contact us:+31 413 382633
info@nutricontrol.nl
- Make sure you send enough sample material. Are you unsure? Rather too much than too little. Otherwise, contact customer service to find out how much sample material is required for the analyzes you request.
- Always package your microbiological sample separately and sterile. When you request a chemical analysis together with a microbiological one bag is not sufficient.
- Make sure you have requested the correct test plan for your sample. If in doubt, please contact customer service. We are happy to adjust your portal (my analyzes) to meet your analysis needs. When it is sent incorrectly, this causes a lot of delay.
- Make sure that your packaging is properly closed. The leak can cause contamination and delay.
- If you send dangerous goods, please also provide them with the correct GHS labels. We are very careful with our staff and do not want them to be unnecessarily endangered.
- Also include your "Sample Guidance Form" with the samples. We need this to check your shipment. The lack of this can cause delays.
- If you send liquid / wet samples by post, you may be more financially advantageous. However, this may mean that we can no longer use your samples. This certainly applies to samples that must be analyzed microbiologically or liquid food samples. These regularly explode due to the increasing pressure within the sample jar. A very dangerous and unsavory phenomenon.
- Only send complete orders. Sometimes we receive incomplete orders where a number of samples are still sent. This means a lot of extra work for us and we advise against doing this.
- If you take environmental samples with a swab, you can only have one analysis per swab. We still regularly receive swabs on which multiple analyzes have been deployed. This causes a lot of delay.
- When making adjustments on the sample supervision form, write clearly and neatly. Also contact customer service so that we are informed.